To improve the security of the card payments you make into your Capital Spreads account and following industry standards, we are now operating Verified by Visa & MasterCard® SecureCodeTM for some card types. These schemes, known collectively as 3D Secure, are designed to improve the way that your card payments are authenticated and to reduce the likelihood of card fraud.
If you have previously enrolled for these services with your bank and we require your card type to use 3D Secure, you will simply be prompted for your 3D Secure password when you next make a payment into your spread betting account.
If you have not yet enrolled in Verified by Visa or MasterCard® SecureCodeTM, you may be prompted by your bank to enrol before a payment can be made. This will be done quickly and securely on your bank's website before seamlessly bringing you back to the payment page to continue with your transaction.
Please be assured that when inputting your 3D Secure details you are communicating directly with your bank via a secure link. The information that you enter is not disclosed to Capital Spreads. To complete your payment, you will be briefly redirected to a secure screen hosted by your card issuer.
Our knowledgeable and friendly Customer Support team are here to assist you. Please do not hesitate to email firstname.lastname@example.org or call them +44 (0)20 7456 7020.